audio.exe keeps crashing

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willow
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Re: audio.exe keeps crashing

Post by willow » 15 Mar 2019, 08:12

I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
WilloW (YMHB)
http://www.Flaps2Approach.com
Realism using OEM parts
Avatar: "Miss Tara Black Dog" (sadly missed....RIP Nov 2013)

Driver170
Posts: 1478
Joined: 29 Feb 2016, 02:22
Location: Edinburgh

Re: audio.exe keeps crashing

Post by Driver170 » 15 Mar 2019, 18:22

willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Vernon

Flyengravity MIP Cpflight ICS V2
Cpflight Pedestal
Flybycockpit yoke, Rudder pedals, Floor structure and shell.

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willow
Posts: 1762
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Re: audio.exe keeps crashing

Post by willow » 15 Mar 2019, 21:50

Driver170 wrote:
15 Mar 2019, 18:22
willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Why are you using V146 Vernon, WilloW
WilloW (YMHB)
http://www.Flaps2Approach.com
Realism using OEM parts
Avatar: "Miss Tara Black Dog" (sadly missed....RIP Nov 2013)

Driver170
Posts: 1478
Joined: 29 Feb 2016, 02:22
Location: Edinburgh

Re: audio.exe keeps crashing

Post by Driver170 » 15 Mar 2019, 22:31

willow wrote:
15 Mar 2019, 21:50
Driver170 wrote:
15 Mar 2019, 18:22
willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Why are you using V146 Vernon, WilloW
Willow, don’t worry about that. Thats just the folder name. I’m on 2.16
Vernon

Flyengravity MIP Cpflight ICS V2
Cpflight Pedestal
Flybycockpit yoke, Rudder pedals, Floor structure and shell.

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willow
Posts: 1762
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Location: Hobart, Van Diemen's Land, Terra Australis
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Re: audio.exe keeps crashing

Post by willow » 15 Mar 2019, 22:46

Hello Vernon

Oh OK (v146).

I'm not sure what the issue could be. If you have downloaded and installed a fresh copy with a new config.xml file it should work.

Can you run PS Audio on other computers ? Have you tried running PSA on the server ?

If it works on the server or another computer, but doesn't work on your client, then you can assume it's something to do with your client computer.

Do you have the .net framework up-to-date ? Have you turned off virus checkers ? Have you checked to make sure the client does not have a virus or similar ?

Just 'stab in the dark' guesswork, WilloW
WilloW (YMHB)
http://www.Flaps2Approach.com
Realism using OEM parts
Avatar: "Miss Tara Black Dog" (sadly missed....RIP Nov 2013)

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wpslider
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Re: audio.exe keeps crashing

Post by wpslider » 18 Mar 2019, 11:52

Driver170 wrote:
15 Mar 2019, 18:22
willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Can you try 2.16b15?
Humberto Miguel
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Driver170
Posts: 1478
Joined: 29 Feb 2016, 02:22
Location: Edinburgh

Re: audio.exe keeps crashing

Post by Driver170 » 18 Mar 2019, 11:56

wpslider wrote:
18 Mar 2019, 11:52
Driver170 wrote:
15 Mar 2019, 18:22
willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Can you try 2.16b15?
Will do humberto thanks alot
Vernon

Flyengravity MIP Cpflight ICS V2
Cpflight Pedestal
Flybycockpit yoke, Rudder pedals, Floor structure and shell.

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Driver170
Posts: 1478
Joined: 29 Feb 2016, 02:22
Location: Edinburgh

Re: audio.exe keeps crashing

Post by Driver170 » 18 Mar 2019, 17:35

wpslider wrote:
18 Mar 2019, 11:52
Driver170 wrote:
15 Mar 2019, 18:22
willow wrote:
15 Mar 2019, 08:12
I would suggest to use a new config for the Audio folder. See if a new config works before you install your old one.

Worse case scenario, reinstall all folders from a fresh PS install and reinsert your config.xml files as needed.

I have found that doing this, after so many updates, resolved issues WilloW
now this

ProsimAudio.exe
1.0.0.0
5c892fbc
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
214c
01d4db4e0ce9dffa
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9c68ae59-4746-11e9-9f28-bcee7b8c5ef9
Can you try 2.16b15?
crashing with 2.16 b15

ProsimAudio.exe
1.0.0.0
5c8f7920
ntdll.dll
6.1.7601.24384
5c6e245d
c0000374
00000000000bf302
21ec
01d4dda7c4546696
C:\Prosim\ProSim737-v1.46\ProSimAudio\ProSimAudio\ProsimAudio.exe
C:\Windows\SYSTEM32\ntdll.dll
9f0f5fa0-499b-11e9-a884-bcee7b8c5ef9
Vernon

Flyengravity MIP Cpflight ICS V2
Cpflight Pedestal
Flybycockpit yoke, Rudder pedals, Floor structure and shell.

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AlexV
Posts: 81
Joined: 23 Jul 2018, 13:34

Re: audio.exe keeps crashing

Post by AlexV » 18 Mar 2019, 19:02

Driver170 wrote:
18 Mar 2019, 17:35
crashing with 2.16 b15
OK, so it's time for a hard way.
Please run attached reg file, then run Audio and let it crash. After the crash there will be a new .dmp file In %PROGRAMDATA%\ProSim-AR\CrashDumps folder (that normally points to c:\ProgramData\ProSim-AR\CrashDumps\).
The crash dump will be a rather big file so please add it to archive and upload to somewhere (lately people tend to use https://wetransfer.com/ for this purpose - if you don't use any cloud storage with "share" feature that'll do).
Attachments
737-Audio-crashdump.zip
(513 Bytes) Downloaded 4 times
Best regards,
Alex

Driver170
Posts: 1478
Joined: 29 Feb 2016, 02:22
Location: Edinburgh

Re: audio.exe keeps crashing

Post by Driver170 » 18 Mar 2019, 19:56

AlexV wrote:
18 Mar 2019, 19:02
Driver170 wrote:
18 Mar 2019, 17:35
crashing with 2.16 b15
OK, so it's time for a hard way.
Please run attached reg file, then run Audio and let it crash. After the crash there will be a new .dmp file In %PROGRAMDATA%\ProSim-AR\CrashDumps folder (that normally points to c:\ProgramData\ProSim-AR\CrashDumps\).
The crash dump will be a rather big file so please add it to archive and upload to somewhere (lately people tend to use https://wetransfer.com/ for this purpose - if you don't use any cloud storage with "share" feature that'll do).
crashed again here is the dump

https://www.dropbox.com/s/a2m14rjwcqven ... 4.dmp?dl=0
Vernon

Flyengravity MIP Cpflight ICS V2
Cpflight Pedestal
Flybycockpit yoke, Rudder pedals, Floor structure and shell.

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